Full Contact Services

Consulting

We can help with specific issues and needs in all areas of your franchise business or we can provide Full Contact business support working directly with you in, and on, your business. Our Full Contact Consulting program operates on a monthly retainer and includes weekly leadership team meetings, coaching and mentoring calls with your executives and comprehensive business support for all aspects of your franchise business. Rev-up your performance and execution with Full Contact.

Board Service

Whether you are an emerging brand looking for an experienced board member or a mature brand interested in strategy, business growth or international expertise, Steve can help. With more than 27 years in franchising as a CEO and founder, and his recent experience working with a leading private equity firm building a multi-brand platform company, Steve can provide valuable insights to help accelerate your businesses growth.

Due Diligence

If you are a private equity firm or private investor, it is critical to know exactly what you are getting when you buy or invest in a franchise business. Most private equity firms and investors have a clear understanding of the financial performance and unit economics of a franchised business, but they lack the relevant franchise experience necessary to understand how well the business is positioned for the future or what additional investments may be necessary.

Add a Full Contact Business Review to your Due Diligence process and avoid costly or challenging issues down the road. Contact us now.

Speaking

Steve has been described as open, honest, passionate and authentic. While there are a lot of speakers that can speak to business philosophies, corporate strategies and motivational concepts, Steve speaks directly to the issues that franchise organizations face at all stages of growth. He knows what it takes to start, grow and lead a franchise organization through good times and bad and he can speak to those experiences in a very human way. He also knows how to lead from the heart, build a performance and values-based culture and build relationships and trust with franchisees.

International

Brand expansion outside of the United States is an exciting venture that comes with its own set of challenges. If you are interested in expanding internationally, we can help develop your international program and consult on all aspects including legal, operational, growth and financial issues. For companies with an existing global presence, Full Contact can review your international program, assist with future expansion plans, and provide solutions to everyday challenges your franchise may face.

Enhance your current international program or launch your business and brand in a new country with Full Contact.

Investing

The primary difference between partnering with Steve and Full Contact versus others is the nature of the partnership itself. We will take an active role in your business as a board member, advisor, and contributing business partner.

We’re looking for companies with good unit economics and great people who are willing to do what it takes to be successful. While we prefer to work with companies with at least 10 operating units, we are willing to look at other opportunities under the right circumstances.

If you are looking for a business partner to bring more than just capital to the table, let’s discuss a potential partnership.